FDP Forum / Huge Props to TC Electronic!/ 14 messages in thread.

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5Strats

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Edmond/OKC

GospelBilly!
Sep 29th, 2017 08:14 AM        

I commented on TC Electronic's Facebook demo for its new harmonizer pedal stating that I didn't think the demo did a good job of demonstrating the features, particularly the intelligent harmony feature. (I did mention that I'm a big fan of TC Electronic pedals.)<br /> <br /> I received a long, detailed email response from TC Electronic. I thought that was really cool of them to do this.<br /> <br /> I own 6 TC Electronic pedals currently (5 guitar pedals and 1 voice pedal).



MLC



It's not just good..

...it's good enough.
Sep 29th, 2017 09:33 AM        

Nice to know they're paying attention.<br /> <br /> I take it their response was not just a gloss-over, excusing the things you found lacking.



DrKev



Paris, France

It's just a guitar, not rocket science.
Sep 29th, 2017 01:32 PM        

I have had great experiences with their customer service people. They responded quickly to my toneprint editor bug reports, sent me free replacement knobs for my pedals, etc. Generally a cool bunch of folks and of course the pedals sound GOOD.<br /> <br /> But... <br /> <br /> I bought the Polytune 2 mini expecting automatic brightness adjustment, as advertised and mentioned in the manual. Doesn't have it. GREAT tuner, don't get me wrong, but that was part of my buyng decision. No response from them.<br /> <br /> They have been promising bug fixes and updates and new features to the toneprint editor since it came out four years ago. Zip, nada, nothing, zilch. Some artist toneprints have never worked as advertised since the day they were released. <br /> <br /> That kind of stuff has left a bad taste in my mouth and I'm no longer considering them for new purchases and even thinking of moving some of my existing TC gear on.



Peegoo

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Deus

ex Machina
Sep 29th, 2017 03:44 PM        

"Nice to know they're paying attention."<br /> <br /> Shhhh. They're working on a sale!



Therealfrogman

Contributing Member
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Pueblo, Co

Relics produce tone, and then some...
Sep 29th, 2017 04:09 PM        

I have 5 pedals and the last time I wrote them about an issue I was having they called me a half hour later. They are awesome to say the least.



ejm



usa

Sep 29th, 2017 04:10 PM        

Glad to hear that some people are happy with their products. I have never owned one. That said......<br /> <br /> I was interested in their Sentry Noise Gate for a while. I watched their demo and was severely disappointed and turned off.<br /> <br /> Why? Because it's like most other noise gate demos. Some "dood" doing the non stop chugga chugga drop tuned scooped mid metal thing for three minutes. Never stops playing to show the noise reduction and gating function. But that isn't the worst part.<br /> <br /> The worst part is that I suspect, but really can't tell from the idiotic demo, that their gate may offer something that others don't. For lack of a better term, let's call it frequency tunable noise reduction. If your noise/buzzing is at a particular frequency you may be able to set the frequency, filter bandwidth, notch depth and gate time to get rid of that offending culprit. I suspect that the Toneprint function along with a computer/cell phone/etc gives you this capability.<br /> <br /> But because of the chugga chugga scooped mids video that the guy in the video seems to think is his chance to demo himself to superstardom, or show off for his Mom and friends by being on the internet, we'll never know.<br /> <br /> Of course, to be fair, it isn't the dood's fault for such a poor video. The blame lies with the manufacturer for unleashing this video that really accomplishes nothing on the world in the first place.<br /> <br /> Dear TC:<br /> We all know how a noise gate or reverb or delay or chorus or whatever works. But you have Toneprint editing and no one else does. Do some videos to show us how this works fer crissakes!!!!!!!!!!<br /> <br /> And this will come as a shock: I looked at several other videos for this pedal on YT, done by members of the public. Same thing.<br />



Mick Reid

Contributing Member
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Australia

American-made in Oz!!
Sep 29th, 2017 07:00 PM        

I currently own and use 3 TCE pedals.<br /> Polytune 2; Hall of Fame Reverb and Spark Booster Mini.<br /> I like all them very much and never had any problems with them. I also have a Polytune clip-on which I think is great too.<br /> <br /> I've looked at and considered the Flashback numerous times, but am pretty well covered in the delay department already.<br /> <br /> The only TCE pedal I've tried that I thought was "meh" was the Mojo Mojo OD. It just didn't do it for me.<br /> <br /> I played around with the Tone Print with the HOF when I first got it, but I'm not a very enthusiastic tweaker. If something can't do what I want by default, I can't be stuffed mucking around trying to make it.<br /> <br /> FWIW, I just acquired the Spark yesterday and it's replaced my MI Audio Boost 'n' Buff.<br /> I really like the momentary switch option. (one the main reasons I picked the TC)<br />



thumbpicker

Contributing Member
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St. Louis

"Thumbpicks don't slide into soundholes"
Oct 1st, 2017 01:21 PM        

It's an interesting pedal concept but the tracking and clean sounds always seem to be lacking to me. The demo didn't really give much on this to go on. That said I've liked the vocal and reverb stuff of theirs real well.



5Strats

Contributing Member
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Edmond/OKC

GospelBilly!
Oct 2nd, 2017 05:39 AM        

I'm interested in TC's tremolo pedal. I like my Keeley Dynatrem, but I'd like something that's more simple and easier to dial in my desired sound.



Taildragger

Contributing Member
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USA

"toxic masculinity personified"
Oct 4th, 2017 08:43 AM        

I had problems with the Toneprint feature on a TC BG-250 generation #1 bass combo amp I bought brand new. For those who don't know, Toneprints are down-loadable effects. The website for downloading the Toneprints via USB was a nightmare that ran me around in endless circles with no joy as the result. I spent several hours over a couple of weeks with both their online and phone Tech support and they were unable to resolve the issue. The interchange between us basically ended up with them trying to blame my computer (which works fine for everything else I do) and taking an "oh well..." stance. The #2 generation of the software had been released by then and their sincere desire to support gen #1 users seemed to be lacking, to say the least. (BTW: gen #2 software is not compatible with gen #1 amps). <br /> <br /> Bottom line: I've never been able to sample a single Toneprint other than the one that was loaded into the amp at the factory. I consider this to be unacceptable, in as much as the Toneprint was hands down the #1 feature used to market this amp.<br /> <br /> To be fair, I did buy the amp in a close-out sale so got a good price and it does sound good and has worked flawlessly otherwise, so I'll give them that.<br /> <br /> Still...



jhawkr

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Wichita, KS USA

It's all gravy from here on...
Oct 4th, 2017 08:58 AM        

TC Polytune 2, TC Ditto, TC Flashback, TC Hall Of Fame, TC Vocal Harmonizer. All as advertised, all well-built and no complaints.



5Strats

Contributing Member
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Edmond/OKC

GospelBilly!
Oct 4th, 2017 09:01 AM        

I read this morning that TC Electronic has been purchased by Behringer. I sure hope this doesn't affect the quality of TC's products.<br /> <br /> ps - I read this in Premier Guitar's pedal issue in a review of one of TC's new budget pedals.



jhawkr

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Wichita, KS USA

It's all gravy from here on...
Oct 4th, 2017 09:17 AM        

"The company was purchased by Music Group (parent company of Behringer) in August 2015."<br /> <br /> <br /> From Wiki.



DrKev



Paris, France

It's just a guitar, not rocket science.
Oct 4th, 2017 09:31 AM        

To be fair, it was Behringer's parent company that bought TCE, and that was back in April 2015. They also own Bugera and Midas.



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