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FDP Forum / Fender Guitars: Stratocasters / fender warranty



Dec 19th, 2018 07:01 AM   Edit   Profile  

I bought new Fender CS 2018 stratocaster. It come with a checking on the back of the neck. Neck was send back to Fender by dealer. I am still waiting more then 3 months for a new neck. Should I receive new floor shop traveler or any other document following the neck which proof the specs of the new neck. It is because the number on the body and joint will not match the number on the replacement neck. Do I have any right for some kind of compensation or to extended warranty?

Contributing Member

Results not typical.

Do not try this at home.
Dec 19th, 2018 08:47 AM   Edit   Profile  

Wow...Three months?

Contact Fender Customer Service and inform them of the situation and provide details. Let them know the name of your dealer and when the neck was sent in. They are usually pretty good about helping customers.

Click here

Contributing Member

Northwest Missouri

Butterscotch Blues
Dec 19th, 2018 04:31 PM   Edit   Profile  

I think I’d ask for a completely new guitar so everything matches.

Contributing Member


too many guitars and not enough hands
Dec 19th, 2018 10:47 PM   Edit   Profile  

Looking at the op location he's in Croatia.

That's a logistical nightmare esp if the neck has rosewood on it. (Australia is just as bad if not worse with regards to this stuff)

Fender may just do a refin on the neck but yeah i would contact Fender USA and the Distributor in your region to find out what stage it's at.

FDP Forum / Fender Guitars: Stratocasters / fender warranty

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