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FDP Forum / Performer's Corner / Going back to analog

greg1948
Contributing Member
*********

Vero Beach FL

Tbird Greg
Dec 9th, 2018 06:45 AM   Edit   Profile  

While the Behringer XAir series of digital mixers with iPad control offers many innovative and useful features, in actual live use, my XR16 has proved unreliable. With the built-in WiFi engaged, it constantly loses connection between the iPad and the mixer itself. The solution I found online is to use an external WiFi router. Seemed to work, but at a gig yesterday, even that went south. Set it up with the external router after the internal one lost connections, did sound check, put the master in "mute" mode. Half hour later, as we went on stage, I couldn't unmute the system. Quickly switched back to internal WiFi, managed to finish our short gig.

Maybe it's the iPad, maybe it's a Wifi issue, but I don't want to use this system any longer. Going back to an old-fashioned analog board with FX to replace this miracle of modern technology.

I am looking at a used Soundcraft board (12MTK) and a used Behringer with equivalent features. Any other recommendations?

Soundcraft mixer

Tony Wright
Contributing Member
****

Stillwater, OK

I never met a calorie I didn't like.
Dec 9th, 2018 12:23 PM   Edit   Profile  

We have the XR18Air at my day job. We have had similar connectivity issues. We have not gone to a router yet. Although, I seem to recall that one of the other techs brought his own router and he never had problems.

I think that is the next approach.

We lost connection one day because the ambient air temp was 110F and our mix location was in direct sunlight as was the stage box XR18. So temperature was determined to be the problem.

In both cases, our trusty Presonus 16.4.2 worked just fine picking up the load of the Bger. (We have two 16.4.2)

We had problems with our Presonus 16.0.2 when the internal power supply went "Pop!" and simply went dead. The boss got it repaired and we still use it on occasion.

I just take my own analog.

Juice Nichols
Contributing Member
*********

Panama City, FL

I'm just a dude, playing a dude...
Dec 9th, 2018 06:02 PM   Edit   Profile  

Get a decent dual band router and you’ll never have an issue. The built in router is rubbish and shouldn’t be used outside of the house. I’ve used my XR18 with hundreds of cell phones in the audience and have never, I repeat, never had a connectivity issue going on about 3 years now. If I was concerned I would bring a laptop and go hardwired into the mixer. No way I would ever consider going back to analog after using this rig.

greg1948
Contributing Member
*********

Vero Beach FL

Tbird Greg
Dec 9th, 2018 07:08 PM   Edit   Profile  

This latest malfunction occurred after I put the ipad in sleep mode and then re engaged it. It was running off the Netgear router, but there was no "lost connection" message, the screen simply did not respond to any touch command. When I reactivated the built-in WiFi, the screen responded as it should.

I just tried another test run, and what I found was that on the opening page of the XAir, my device shows up, but then the icon disappears after a few seconds. It keeps on doing this over and over. I've tried replacing the cable and using different ethernet ports with the same result. Once again, I can't tell what is acting up, the router, the ipod or just the app itself. If I can't resolve this, I will have to abandon this unit.

(This message was last edited by greg1948 at 09:30 PM, Dec 9th, 2018)

themaestro
Contributing Member
**********
*******

Wichita, Kansas

Drums = pulse, Bass = heartbeat
Dec 9th, 2018 08:28 PM   Edit   Profile  

Over on the Behringer Xair forum, two discussions keep popping up.
1) The internal router is not to be trusted unless you are using it in your basement. In public areas with a lot of wifi traffic, it just doesn't work well. Using an external router is the answer. Even better is to use an external router and use a hardwired network cable between the Xair and the router.
2) Yes there seems to be problems with ipads. It may be an Apple problem. The best solution-- set the ipad to not go to sleep. The bestest solution-- get an Android pad. Even cheap ones work well. I picked up a couple of $30 pads for church. They have almost no extra storage space, so you can't load them up with a bunch of apps. They do have room for the Xair app and the Mixing Station app. The lack of storage is not a big deal as these pads are dedicated to use with our XR18.

Juice Nichols
Contributing Member
*********

Panama City, FL

I'm just a dude, playing a dude...
Dec 9th, 2018 09:21 PM   Edit   Profile  

Interesting. I use an iPad with mine and have never experienced the kind of drop outs you’re getting with an external router, regardless if it goes to sleep or not. Are you getting good signal strength from the router? It sounds like a router issue to me, but couldn’t say for sure without getting a look at it.

Probably a stupid question, but your network switch on the front is set to the correct setting? X-air is the latest version on your iPad? You may want to take a paper clip and reset the mixer as welll. Try a different router if you have one.

Sorry you’re having these problems. The only time I’ve had a problem like you’re describing is when I tried to use the internal router.

greg1948
Contributing Member
*********

Vero Beach FL

Tbird Greg
Dec 10th, 2018 09:11 AM   Edit   Profile  

Juice, the network switch is correct and I have up to date iOS and Xair apps. I tried another iPad (older) and it does the same thing when hooked to the Netgear router (5gz). Opening the Xair app, with the iPad set on the router (strong signal), the X16 shows on the device page, but then continues to momentarily disappear about every thirty seconds then two seconds later reappears. I don't know what that means, but I'll go onto XAir forums for more research. I may also try an Android tablet as Maestro suggested if this continues.

Juice Nichols
Contributing Member
*********

Panama City, FL

I'm just a dude, playing a dude...
Dec 10th, 2018 11:01 AM   Edit   Profile  

Greg, please let us know what you figure out.

greg1948
Contributing Member
*********

Vero Beach FL

Tbird Greg
Dec 10th, 2018 01:32 PM   Edit   Profile  

Maybe I got the proverbial lemon - this unit was sold by an online retailer as a "demo". There was no discussion I could locate regarding problems in using an external router. But I have lost faith in this gizmo. I don't want to chance another malfunction at the worst possible time. So, it's back to a traditional board for me.

Mick Reid
Contributing Member
*****

Australia

American-made in Oz!!
Dec 10th, 2018 03:43 PM   Edit   Profile  

This is one PA related thread that makes me glad for my "old school" system.

It uses real cables with real faders & knobs.
However, there is always a problem with one knob... the one running the system!


(that would be me :^)


Hammond101
Contributing Member
**********
***

So. Cal. USA

Dec 10th, 2018 04:14 PM   Edit   Profile  

I have an XR18, use an external router and have never had a connectivity issues. I know several others around the valley that do but they are using the internal wireless. I survive 100s of cell phones just fine. Is your system passworded? If not you will have issues for sure.

Did you try resetting your XR? This solves most connectivity issues I know of. There is a small hole near the router switch on the unit you stick a small wire in to reset (paperclip) then cycle the power. I carry the paperclip but have never had to use it.

Gaukdawg

Ohio

Say what one more time!
Dec 10th, 2018 08:37 PM   Edit   Profile  

It is best to use a router with dual band wireless radios and turn off the 2.4 Ghz radio. Use the 5Ghz radio. Also get the router above the audience and make sure you turn on any digital wireless devices on stage after you have the router set up. Wireless mic and guitar systems will search for a clear channel on boot up.

Juice Nichols
Contributing Member
*********

Panama City, FL

I'm just a dude, playing a dude...
Dec 11th, 2018 08:53 AM   Edit   Profile  

I would definitely try the options that have been suggested before going out and buying another mixer. My first guess would be your router is not operating correctly and it’s still trying to operate off of the built in router. Especially since the symptoms described are exactly how one of these units act when trying to use the built in router.

Reboot the mixer with the paper clip and cycle the power with the network switch set to the external router. If that doesn’t work, try another router. I think I paid around $25 for a decent dual band that I use with both my XR18 and X32.

FDP Forum / Performer's Corner / Going back to analog




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