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FDP Forum / Fender Custom Shop / 1string bridge pickup query..Strat


New Zealand

Apr 7th, 2012 03:28 PM   Edit   Profile   Print Topic   Search Topic

Hi guys
I have just received my new CS NOS 57 FR. Really a Hank Marvin (Shadows) look alike.

It is very nice. However (there has to be one right?) the 1st string E completely misses the pole piece on the bridge pup.
It tracks directly over the plastic of the pup cover. (on the outside)
This results in a low output on this string.
If I switch to the mid or neck pup the 1st string output is higher.
The string gets into better alignment as the it moves toward the neck.
I have looked at dozens of CS Strat pix and although some seem to show the string close to edge of the pole piece I don't see any that miss as bad as this one.

My other two strats a USA and a De luxe the top e tracks directly over the poles ?

Has anyone else seen this issue on a new CS. .?.

Just want to ask around before chewing on Fenders CS ear.

Many Thanks
New Zealand

Contributing Member


Apr 7th, 2012 03:58 PM   Edit   Profile   Print Topic   Search Topic

Hi Ray. You may have to loosen the neck and do a slight readjustment of the neck. If you haven't done this before I would take it to a shop. You might put too much tension on the screws when tightening it back up, thus the possibility of damaging the finish.

Good luck!

Contributing Member


Enjoy it while you have it!
Apr 8th, 2012 03:24 AM   Edit   Profile   Print Topic   Search Topic

As you rightly say, it is a normal thing on Strats. The pickups are the same size, and not compensated for the slant in the bridge position.
I doubt that urby's kind suggestion would have any impact here, as it isn't due to strings being mis-aligned down the neck, although you can certainly check that out, and if the 1st string sits close to the edge you can try it. It wouldn't shift the string much, if at all, right by the bridge.
Make sure the saddles are tight together and not splayed apart, and you can try raising the treble side of the pup some more to see if it helps the balance!
Here's a pic of my latest, which shows exactly what you are concerned about.

String alignment.


New Zealand

Apr 8th, 2012 01:56 PM   Edit   Profile   Print Topic   Search Topic

Hi guys,
Many thanks for replying.
Thanks for the photo.
My one is far worse than the one in your pix.
I have now sent some pix to Fender CS to get their opinion.
What concerns me is the low output on the E string bridge pup.
I have two other Strats and the E strings cross right over the poles no problem.
Yes, the e string is close to the edge at the 22nd fret so I do suspect that the neck needs moving over but that may not be enough.
Obviously I don't want to fiddle with it until Fender have given an opinion given that it is brand new.
I bought the guitar in the UK as the USA and NZ don't seem to get the "Shadows" style design. (Cranes - Cardiff)
Other than this issue I love the sound and everything else.
Once again thank you for replying.

Contributing Member


Enjoy it while you have it!
Apr 9th, 2012 02:10 AM   Edit   Profile   Print Topic   Search Topic

Let us know how you get on! :)


New Zealand

Apr 13th, 2012 08:10 PM   Edit   Profile   Print Topic   Search Topic

Just a quick update on this..

Well there really isn't one. Fender simply havent replied to my email. So much for their Custom Shop priority..
I have sent a chase up but still no reply.

Pretty disappointing I can understand if they are busy but it would be good to even get an auto reply saying they will look at it soon.

I guess I will chase them again.

I'll let you know if they get back to me.





Apr 16th, 2012 06:57 PM   Edit   Profile   Print Topic   Search Topic

If they don't reply keep on contacting them and demand your money back. Find yourself a great Fender (doesn't have to be CS) and chaulk it up to experience.

In my opinion that just ain't good enough on Fender's part. You paid the bucks.....big bucks and should get a great guitar for what you paid.

Where is the extra attention to detail that we are suppose to be paying for on a CS guitar? Customer service should be definately one of the extra's. Come on Fender!

We love Fender's. We just want to be dealt with in a timely manner. For proof just check out our profiles.

I posted this just in case they still listen to us.

Good luck Pitts with your guitar,

(This message was last edited by telegib at 07:04 PM, Apr 16th, 2012)

Contributing Member


RonHalen Jokingly He Says
Aug 12th, 2012 01:43 PM   Edit   Profile   Print Topic   Search Topic

Pitts, is the Bass E string misaligned also, as if the bridge pup was too far toward the bass E to cover where it should be. If this is the case, then the slot cut in the pg is wrong.

FDP Forum / Fender Custom Shop / 1string bridge pickup query..Strat

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